The hotel offers amenities for your comfortable stay and unforgettable experiences
Tranquil Spa Oasis
“The spa area was an adult-only retreat that provided a peaceful and soothing environment, perfect for relaxation after a long day.” view full review
Spotlessly Clean Rooms
“Our room was immaculate and well-maintained, truly enhancing our comfort during our stay.” view full review
Exceptional Comfort
“The bed was incredibly comfortable, providing a restful night's sleep that made every morning a pleasure.” view full review
Thoughtfully Inclusive
“The hotel offered welcoming amenities for all guests, ensuring comfort and ease during our visit.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Game room
Spa & Leisure
Plunge pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Avenida Richard J. Yeoward, 1,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
Avenida Richard J. Yeoward, 1,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.7
km
Square
Plaza Charco
1.7
km
Av. de Cristobal Colón
Lake Martianez
1.5
km
Castle
Castillo de San Felipe
2.1
km
Church
Church of Our Lady of the Rock of France
1.4
km
Park
Parque Taoro
1.8
km
Av. de Cristobal Colón
Costa Martianez
1.5
km
Beach
Ermita de San Telmo
1.2
km
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
1.4
km
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
1.2
km
Museum
Museo del Pescador
1.4
km
Garden
Jardin de Orquideas de Sitio Litre
860 m
Church
San Juan Church
1.3
km
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
1.4
km
Mall
Las Piramides de Martianez
690 m
La Paz
San Amaro
1.5
km
Museum
Museo Arqueologico
1.5
km
Avenida Colón
Playa de Martianez
760 m
Calle de San Telmo
Playa de San Telmo
1.2
km
Beach
Playa del Muelle
1.7
km
Calle El Lomo
Puerto Street Art
1.6
km
Church
All Saints Church
1.1
km
Park
Sitio Litre Garden
900 m
Camino Cruz de Las Cebollas 62 Cerrado Permanentemente
PuebloChico
2.6
km
38400
La Paz Lookout
1.5
km
Calle Leopoldo Cólogan Zulueta
Iglesia De San AMARO
1.5
km
Nearby
Garden
Botanical Garden
350 m
Risco Bello
Jardin Aquatico
490 m
Mall
Centro Comercial La Cupula
480 m
Night club
La Habanera Karaoke
480 m
Restaurants
Restaurante The Oriental
10 m
Avenida Richard Yeoward 1
Cafe Hotel Botanico
10 m
Avenida Richard Yeoward 1
Pizzeria Da Arianna
160 m
Avenida del Marques Villanueva Prado 17
Casa Magnolia
170 m
Avenida Marques de Villanueva del Prado
Restaurante
150 m
Marques Villanueva del Prado 15 Puerto de la Cruz
Delhi Darbar
310 m
Calle Retama 3
Edelweiss
350 m
Avenida del Marques Villanueva Prado 6 C.C. Canary Center
Meson Tinguaro
310 m
Avenida Marques de Villanueva del Prado Puerto de la Cruz
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
scenic views
friendly staff
dated rooms
limited TV channels
8.6/10
Great
Rooms
8.8
Location
8.3
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 5 reviews
9.1
9.1/10 based on 1289 reviews
David
United Kingdom,
May
2024
8.2/10
The hotel exceeded my expectations with its clean and comfortable rooms, stunning sea and pool/garden views from the balcony. The service was top-notch, making us feel truly valued. The location, though beautiful, had minor issues with accessibility. The dining options were varied, but I wished for more fresh vegetables. Overall, a great stay with a few minor drawbacks.
Rooms
9.0
The room was spotless, well-maintained, and had fantastic views.
Service
9.0
The service from all the staff members was excellent, ensuring our comfort and enjoyment.
Location
7.0
The hotel's surroundings were beautiful, but it lacked walkability to the center.
Dining
8.0
The dining experience offered a wide variety but could include more fresh vegetables.
Facilities
8.0
The facilities were well-equipped and provided everything we needed.
Tom
United Kingdom,
October
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were amazing, the service top-notch, and the location simply beautiful. The dining experience was delightful, and the facilities made my stay even more enjoyable.
Rooms
9.0
To our surprise, the rooms were of a high standard, boasting a huge bed, big wardrobe, and floor-length mirrors. The view of Mt Teide from the room was breathtaking.
Service
9.0
The staff at this hotel are incredibly attentive, polite, and willing to assist with anything. From room service to maintenance, everything was taken care of promptly with a smile.
Location
9.0
The beautiful and well-maintained grounds, accompanied by birds and lush foliage, provided a truly healing and relaxing atmosphere. The tranquility by Puerta de la Cruz was just what I needed.
Dining
8.0
The breakfast spread was fantastic, with fresh fruit, juice, smoothies, and a variety of hot and cold options. Having breakfast brought to the room at the requested time was a nice touch, though an earlier option would have been appreciated.
Facilities
9.0
The hotel's facilities were excellent, offering everything from chilled poolside areas to enjoyable garden spaces that added to the overall experience.
Paul
United Kingdom,
June
2023
8.8/10
The hotel offers a slightly dated yet cozy atmosphere with rooms overlooking the pool and stunning tropical gardens with Mount Teide in the distance. The balconies are sun-soaked and the rooms are immaculately clean, equipped with large flat-screen TVs featuring a variety of channels, including BBC 1, 2, and ITV.
Rooms
8.0
The rooms are spotlessly clean and comfortable, with great views and modern amenities.
Service
9.0
The staff is incredibly friendly, and the multilingual service adds a welcoming touch. The spa facilities are a highlight, offering a range of saunas and pools both indoors and outdoors.
Location
9.0
The location is simply beautiful, surrounded by well-maintained gardens and ponds with lovely wildlife. The proximity to a Botanical Garden adds an extra charm to the setting.
Dining
9.0
The dining experience is top-notch, with a variety of delicious options served in a lovely outdoor setting near the pool and gardens.
Facilities
9.0
The hotel offers excellent facilities, including a beautiful pool area and a serene atmosphere for relaxation.
scenic views
dated rooms
Barbara
United States,
May
2023
8.6/10
My stay at the hotel was fantastic! The rooms were extremely pleasant and helpful the whole time, well stocked with amenities, and comfortable. However, the open layout allowed others to see inside, which was a bit of a downside.
Rooms
9.0
I found the rooms very comfortable, clean, and with a great outlook. There was more than adequate storage, so no need to request extra coat hangers.
Service
9.0
The staff was very helpful, cheerful, and complemented the hotel facilities perfectly. Everyone from receptionists to restaurant staff was friendly and personable, creating a welcoming atmosphere.
Location
8.0
The location was beautiful, well-maintained, with lovely lakes and oriental touches. It felt peaceful and luxurious, although the nearby bars had slightly cheaper drinks.
Dining
7.0
The dining experience was overall very good with a large range of tempting food choices. However, I found the service a bit patchy at times.
Facilities
10.0
The facilities were top-notch, including an exceptional heated pool, making the location even more appealing.